Services
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Hospitalisation
We understand that it’s hard to leave a family member in hospital. It is our aim to make this experience as pleasant and convenient as possible by providing a caring and comfortable environment.Our team’s compassion and commitment gives you peace of mind.We have the highest standard of accommodation available for each patient.
All wards are fully air conditioned with climate control,proper ventilation,odour and sound control.We also use the latest in “dry bed” technology to ensure your pet is always comfortable.
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Clients are encouraged to visit their pet whilst in hospital for reassurance to both patient and family we believe this assists in a speedy recovery! Please ask to inspect our facilities next time you visit. |
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Preventative Health Care Programs
Our philosophy at East Port has always been to promote preventative medicine.Your pet’s wellbeing is our main concern and we offer a full range of services to ensure that your pet is completely cared for including:
| • Vaccination programs |
• Senior pet health programs |
| • Heartworm prevention |
• Weight loss clinics |
| • Blood screening |
• Nutrition |
| • Complete flea and tick control |
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Nutrition and Health Products
We stock a wide range of premium quality diets for both dogs and cats.These are designed to provide optimum nutrition for all stages of life.We also carry a large range of prescription diets which are frequently utilised to assist in the management of medical conditions. The hospital maintains a complete supply of prescription medications in our pharmacy so we can provide on the spot treatment for patients at the time of consultation. In addition we stock a comprehensive range of high quality preventative health care products and pet accessories to keep your pet safe and happy all of the time! |
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Should you require a particular product that we do not routinely stock,it is no problem to order it in for you.Please ask to browse through our wide range of product catalogues. |
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“Drive - thru” Service
We understand that in today’s busy world convenience is
critical,so we have introduced a “drive-thru” service.If you are from out of town or work, school and family commitments make appointments difficult,simply drop your pet off with us in the morning for a stay in our comfortable pet accommodation.
One of our veterinary staff will tend to your pet’s needs and provide you with a telephone report during the day.Then you can pick up your pet at a convenient time during the afternoon. There is no additional charge for this service. |
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Puppy Preschool
We hold regular preschool classes for our younger patients to help start them off on the right paw! These courses are expertly run by a Maron Von Holtum,a qualified dog trainer with a degree in behavioural sciences,in conjunction with our hospital staff.Classes are held at the hospital and are designed to socialise puppies,identify and remedy early behavioural problems and teach you how to teach your dog! |
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The East Port team is pleased to provide some special
additional services. These include:
| • Chemotherapy |
• Artificial breeding |
| • Specialist referrals |
• Client education seminars |
| • Pet Insurance |
• Grief counselling |
| • Microchipping |
• Cat Grooming |
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Native Wildlife
It has been a longstanding policy of the practice to treat Australian native wildlife at no charge. |
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Fees
Before commencing any treatment course we encourage you to discuss the anticipated costs with the veterinarian.To keep our expenses and hence your fees to a minimum,we do not offer credit.Payment is required at the time of consultation or discharge from hospital.We accept cash,cheque,major credit cards and offer EFTPOS facilities. Seniors are offered a discount on professional fees. |
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Feedback
We endeavour to provide the highest quality service to you and your pets at all times. Your opinion is very important to us and we greatly appreciate it when you take the time to provide us with constructive feedback.
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Emergencies
Our after hours emergency service is staffed by our own veterinarians 24 hours a day,seven days a week, 365 days of the year. You can be assured that if your pet
requires emergency treatment,it will be provided by
vets who know and understand your pet and its needs.
To utilise this service,phone the hospital on
6583 5677
and leave a brief message with your contact details and the nature of the problem.Our on duty veterinarian will return your call within minutes.
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| After hours services incur a higher fee than normal working hours.If you are unsure of this cost,ask the duty veterinarian when you discuss the case. |
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East Port Veterinary Hospital
57 Gordon Street,
Port Macquarie NSW 2444
Phone : (02) 6583 5677
Fascimile : (02) 65842171
Email : info@eastportvet.com
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