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I adore my dog. Nothing is too good for him – especially when it comes to his health and well being.
At East Port Veterinary Hospital both the service and the facilities are of an exceptionally high standard. And behind the service and facilities there is a team of dedicated men and women who are caring and compassionate and always willing to go the extra mile for anyone in need.
But that’s not all. I have complete confidence in Gary and his team because I know from personal experience that their care and compassion is backed up by years of technical experience and skill and an eagerness to always offer the best by keeping abreast of the latest veterinary sciences.
When I first came to East Port I had just moved to Port Macquarie from Sydney and I was at my wits end: my best friend was literally tearing himself to pieces and every six and eight weeks a foul smelling black liquid oozed from his ears. On top of that, he had been born with two very loose kneecaps which needed major orthopaedic surgery to correct. We were in desperate need.
After several frustrating and fruitless experiences in Sydney I wasn’t really expecting much here. But after listening patiently to my catalogue of woes, Gary surprised me by taking complete charge of the situation. I already knew the problem was allergy related but to date the only solutions I had been given had all been medicinal. However, when I left Gary’s clinic that first day, I not only had medications to help ease my dog’s immediate discomfort, I also had a step by step plan of action to follow to try and help identify and eliminate the actual underlying cause.
And it worked. Four month’s later, I couldn’t believe the difference. Not only had the frantic, self-mutilating stopped but the smelly, black ooze disappeared from his ears and has never come back again. A simple change of diet was all it took.
As for the leg surgery, I doubt if a specialist could have done any better. Five years down the track and my best friends legs are stronger and healthier now than they had been when he was a puppy.
Finally, I believe I have found an establishment that actually lives up to (and even exceeds) it’s claims. And my dog seems to agree. He has never shown any fear when we’ve been here and he is always overjoyed to see everyone. As far as I’m concerned, that’s the best endorsement a place can have.
Pity they don’t take humans.
Diana and Lexx - Port Macquarie
East Port Veterinary Hospital has been our Vet of choice for the last 8 years. The reasons for this are many.
The primary reason they are “number 1” for us is they put our animals first. Their care of our pets is always the most professional, ethical and best informed care we have been able to source. Our pets mean the world to us. We believe pet ownership brings an ethical responsibility with it and the team at East Port Veterinary Hospital definitely share that philosophy.
Beyond their professionalism towards our pets there are so many other reasons we keep going back to East Port Veterinary Hospital. The way they patiently communicate with us, the most up to date practice on the Mid North Coast, the advice available just a telephone call away, the convenience of being able to leave a pet in the morning and pick it up in the evening, the 24 hour emergency service are just some.
We have been responsible for quite a few animals over the last 8 years and East Port Veterinary Hospital has always been there to help us fulfil that responsibility, professionally, conveniently and economically. We have no problem recommending them to other pet owners; in fact we do it all the time.
Andrew and Phoebe - Gum Scrub
Our four legged family have been patients of East Port Vet Hospital their entire lives.
We have had a wide variety of health problems ranging from eye ulcers to major orthopaedic surgery, to a more common procedure, desexing.
The staff have always shown great professionalism and when needed, sincere sympathy with a kind shoulder to cry on.
Our gorgeous “girls” and beautiful blind cat mean the world to us. With the knowledge and guidance from East Port Vet, we have certainly provided them with a healthy wonderful life. -
Kath - Port Macquarie
We recently lost our beautiful little man – Zac. Zac was a Rottweiler aged 12.
Over the years, Gary Turnbull and the staff at East Port Veterinary Hospital treated Zac and nursed him during his many visits and many stays in hospital due to his “health issues”.
We cannot speak highly enough of this wonderful team of people who were professional at all times and so kind and caring towards Zac.
Gary, Zac’s vet, is so diligent and works tirelessly to achieve the most professional practice.
I could not tell you the number of times that Gary worked over and above the call of duty for Zac. We miss Zac terribly but will never forget our friends at East Port Veterinary Hospital and for all they did for our beautiful boy.
Thank you. - Bronwen & Mark - Port Macquarie
Today when we look at our two beautiful Corgies Tilly and Heidi we know we have to thank Doctor Gary and his wonderful staff that they are still with us.
We have had several anxious times with Tilly and Heidi but each time Doctor Gary has pulled them through and returned them to their best health that they both enjoy today.
We thank you Gary and your caring staff.
Kindest regards, - Col & Mary - Port Macquarie
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